Clear answers to the most common questions we get from builders, architects and developers. Because your projects run on precision, not guesswork.
What certification do you provide for new builds?
We provide a Form 16 Certificate of Termite Management System Installation for compliant slab and pier systems, as per the Queensland Building and Construction Commission (QBCC) requirements. This is the critical document that confirms your build meets the Australian Standard (AS 3660.1) and satisfies the building certifier.
How do you ensure compliance with Australian Standards (AS 3660.1)?
Our systems are specifically designed and our technicians are rigorously trained to meet and exceed AS 3660.1. We don’t cut corners. From site preparation to final installation, our process is built around delivering a fully compliant system, backed by the paperwork to prove it.
Who is liable if there is a termite breach after construction?
With a Bittn system, we are. Our robust warranties, including our premier 50-Year Damage Cover, are a key part of the protection we offer. This transfers the long-term risk for termite damage from your company to our specialist firm, safeguarding your reputation and providing homebuyers with unparalleled confidence.
How far in advance do we need to book you for a site installation?
We recommend contacting us during the earthworks or slab prep stage. This gives our dedicated construction team enough lead time to seamlessly integrate into your schedule. For urgent requests, we always do our best to accommodate – just call us.
What happens if weather or delays push our critical path?
We get it. Construction timelines shift. We build flexibility into our scheduling for exactly this reason. A quick call to your dedicated contact is all it takes to reschedule, ensuring we never hold up your project.
Do your technicians have the required site safety inductions?
Yes. Our construction teams hold all necessary White Cards and are fully trained in standard site safety protocols. We respect your site rules and integrate seamlessly into your safety management plan.
What is the best termite system for a new build?
The “best” system is the one perfectly suited to the slab type, soil conditions, and site drainage. We provide unbiased advice on the full range, from durable physical barriers to advanced reticulated systems. We’ll recommend the most effective and efficient solution for your specific project’s needs and budget.
Can we use your termite protection as a sales feature?
Absolutely. In fact, we encourage it. Promoting a Bittn-protected home with a 50-Year Damage Cover is a powerful differentiator. It shows potential buyers that you prioritize long-term quality and peace of mind, adding tangible value to your builds.
Do you work on large-scale/commercial projects?
Yes. Our capabilities scale from individual custom homes to large multi-residential and commercial developments. We provide tailored solutions, project management, and volume-based pricing for major projects.
What is the best termite system for a new build?
The “best” system is the one perfectly suited to the slab type, soil conditions, and site drainage. We provide unbiased advice on the full range, from durable physical barriers to advanced reticulated systems. We’ll recommend the most effective and efficient solution for your specific project’s needs and budget.
Can we use your termite protection as a sales feature?
Absolutely. In fact, we encourage it. Promoting a Bittn-protected home with a 50-Year Damage Cover is a powerful differentiator. It shows potential buyers that you prioritize long-term quality and peace of mind, adding tangible value to your builds.
Do you work on large-scale/commercial projects?
Yes. Our capabilities scale from individual custom homes to large multi-residential and commercial developments. We provide tailored solutions, project management, and volume-based pricing for major projects.
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