Commercial Case Studies.
Real problems, smarter solutions.

See how we’ve helped businesses solve their most pressing pest problems, ensuring compliance, protecting reputations and providing lasting peace of mind.

A fine-dining restaurant in Brisbane (Hospitality)

Background

A high-end restaurant faced a recurring cockroach problem, despite using another pest company. The issue risked their impeccable health score and reputation, with sightings potentially happening in front of patrons.

Challenge

Eliminate a persistent German cockroach infestation without closing the restaurant or using disruptive, odorous sprays near food prep areas.

Our solution

We implemented a discreet, targeted baiting program. Our technicians conducted services after closing hours, applying gel baits in strategic harbourage areas (behind appliances, in wall voids) that target the colony. We also identified and sealed key entry points from a neighbouring premises.

The outcome

The cockroach population was eliminated within weeks. The restaurant passed its next health inspection with a perfect score, and the manager reported a renewed sense of confidence among staff. The proactive program continues to protect their brand.

Background

The body corporate for a 100-unit complex was overwhelmed with resident complaints about rodents and ants. The previous provider offered inconsistent service and poor communication.

Challenge

Implement a coordinated, building-wide strategy to address multiple pest issues, improve communication, and provide clear documentation for the body corporate records.

Our solution

We designed a comprehensive Integrated Pest Management (IPM) plan. This included rodent bait stations in common areas and car parks, exterior barrier treatments for ants, and a dedicated online portal for the strata manager to view service reports, schedules, and resident communication templates.

The outcome

Resident complaints dropped by over 90% within two months. The strata manager now has a single point of contact and a clear audit trail for their due diligence, turning a major headache into a managed asset.

Background

An aged care facility needed a pest management partner that prioritised resident safety above all else. They had concerns about the use of pesticides around vulnerable elderly residents.

Challenge

Control common pests like ants and drain flies using the safest possible methods, with zero disruption to residents and staff and full compliance with aged care accreditation standards.

Our solution

We deployed a “safety-first” strategy focused on non-chemical control. This included installing insect light traps (ILTs) in kitchen and laundry areas, using ultra-targeted baits placed completely out of resident reach, and focusing on sanitation and exclusion advice.

The outcome

The facility achieved and maintained perfect pest-related compliance during their accreditation audit. The management team valued our consultative approach and the absolute priority we placed on resident well-being.

Background

A food processing plant discovered rodent activity during a client audit, putting a major contract at risk. Their existing DIY methods were failing.

Challenge

Rapidly eradicate the rodent population and implement a robust, documented defense system to meet the client’s stringent supply chain requirements and prevent a recurrence.

Our solution

We initiated an emergency response, sealing all structural entry points and installing a perimeter of tamper-resistant bait stations. We then implemented a digital monitoring system that provides real-time alerts and data mapping of rodent activity, forming the core of their new, auditable IPM plan.

The outcome

The rodent issue was resolved, saving the valuable client contract. The digital reporting now gives the warehouse manager unparalleled visibility and proof of proactive pest management, turning a major risk into a controlled process.

Background

A local primary school had recurring issues with wasps building nests in playground equipment and ants invading classrooms, causing fear and disruption.

Challenge

Manage stinging insect and ant populations in a dynamic environment filled with children, requiring all work to be conducted safely and without interrupting school hours.

Our solution

Our technicians performed all inspections and treatments during school holidays and weekends. We safely removed wasp nests and applied a pet-safe, dry barrier treatment around building perimeters that is effective yet has low visibility and odour, ensuring a safe environment when children returned.

The outcome

The school started its term pest-free. The principal commended our flawless scheduling and our ability to make the problem “disappear” over the break, ensuring a safe, focused learning environment.